Delivery Information

Delivery Costs



from £2.97

Next Day from £6.97

from £11.97

from £34.97

Next Day from £54.97


from £2.97

from £19.97

from £54.97


from £2.97

from £19.97

from £74.97

Free Delivery on orders over £349

When spending over £349.00 at you will be given the option of Free Delivery during the checkout process.

Please ensure the free delivery option is selected before payment, as delivery costs cannot be refunded once the purchase has been completed.

*Standard Delivery. Certain postcodes are excluded from Free Delivery; See Terms and Conditions for details.

Delivery FAQ

How long will my delivery take?

Depending on the size of your item the delivery will take between 1 – 3 days (geographical restrictions apply). If the item is palletised then we will call you following your order to confirm a date that is convenient for you to receive the goods, if you have already done this when you bought the goods we will confirm the details with you at that stage.

I have ordered my item on a next day service will it be with me tomorrow?

We endeavour to get your items to you as fast as we can, so to ensure that we can pick them and package them appropriately we ask that large palletised items are ordered before 12pm(midday) and smaller items are ordered before 3.30pm.

When will my order be despatched?

We aim to despatch all orders as soon as possible, in the majority of cases this is done the same day. Once your order has been packed and despatched we will send you an e-mail confirming this, along with tracking details of the parcel(s). Please note that orders are only despatched Monday to Friday, excluding Bank Holidays. Orders placed over the weekend or on a Bank Holiday will be despatched the next working day. Please note we do not dispatch orders or delivery on a Saturday or Sunday

Something has come up and I am not going to be there when my item arrives?

All items we deliver require a signature. If this is a problem please let us know by calling 0333 305 8200 as soon as possible and we will try and rearrange the delivery to a more convenient day, please be aware that the courier may levy a charge for rearranging the delivery.

I live on a small street how will my bathroom suite arrive?

All our large items or “palletised items” such as Bathroom Suites and Shower enclosures will arrive with a haulage firm. They will always attempt to deliver in a vehicle no bigger than 18 tonnes (about the size of a bin lorry). If this is still too big, please let us know in advance and we will arrange for a smaller vehicle for your delivery. Unfortunately, our couriers are not insured to enter your property and therefore will deliver your new bathroom as close to your property as possible, for this reason we ask that you have someone at hand to help receive the goods on your specified day.

I am unsure of the cost for shipping and delivery timescales how can I find out more information?

You are more than welcome to call us on 0333 305 8200 Monday – Friday 09:00am -6:00pm and 9.00am - 2.30pm Sunday. We will happily run through the process and costs with you for extra peace of mind. uses cookies. By continuing to browse this site you are agreeing to our use of cookies. Find out more here.
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